Return & Refund Policy
30-Day Money-Back Guarantee
If you are unsatisfied with your purchase for any reason, contact us within 30 days of delivery at lngvtyplus@gmail.com.
We offer a full refund on your first purchase, opened or unopened, as part of our 30-Day Money-Back Guarantee.
Any additional returns must be unused, unopened, and in their original packaging.
To start a return, please contact our support team before sending your product back. Returns sent without prior approval may not be accepted.
Approved returns should be mailed to:
2500 S Edison Way, Compton, California 90220, United States
You can always contact us with any return questions at lngvtyplus@gmail.com.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Gift cards are non-returnable.
For health and safety reasons, subsequent returns after your first purchase must be unused, unopened, and in their original packaging.
Exchanges
The fastest way to ensure you get what you want is to return the eligible item you have. Once the return is accepted, you can make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved.
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at lngvtyplus@gmail.com.